Claims Handling

To comply with California legislation passed for 2001, we are providing the text of the Fair Claims Settlement Practices. Section 790.03(h) of the California Insurance Code enumerates sixteen claims settlement practices which, when either knowingly committed on a single occasion, or performed with such frequency as to indicate a general business practice, are considered to be unfair claims settlement practices and are, thus, prohibited by this section of the California Insurance Code.

Please note: This information is only a general description of coverage and procedures. It is not a confirmation of coverage. For specific coverage and definitions, please refer to your policy booklet and declarations

You should report your claim directly to your agent. 

If you are unsure how to proceed with reporting your claim, you may also contact our office directly.  Our staff will explain the claims process so that you know what to expect.

Telephone:       (831) 637-5824

                            (800) 310-5824

Claims Fax:        (831) 636-3792